You should refer to your phone’s user manual or the manufacturer’s website for more information about your handset’s capabilities.
I have a smart phone but it does not have a built in GPS.
Currently we only support phones with embedded GPS. We do plan on adding more handsets in the coming months. We will update our website Supported Phones as new handsets become available.
Does the cost of RoadPilot mobile include the cost of data transfer?
No, your network operator will charge you for any data you use. If your phone has Wi-Fi capability, data can be downloaded using a Wi-Fi connection. If you are unsure about your phones settings, refer to the phone’s user guide for help.
How much will data updates cost me per month?
Typically, once the application has been installed on your handset, updating the database (change only data) could require as little as 150KB data transfer a month. Also consider:
The database download interval selected.
If you have a data allowance as part of your mobile phone contract.
If you use the application abroad and do not have a roaming agreement.
We would recommend that you contact your network operator to confirm your data charges.
Do I have to connect to the internet every time I use RoadPilot Mobile?
No you don’t have to connect to the internet every time you use RoadPilot Mobile. However, if you use RoadPilot Mobile offline you may not be using the most up-to-date speed camera location information.
Why do I receive a permission error message when I try to install the application on my Blackberry phone?
If your Blackberry is a company mobile phone (BES) then you may receive a permissions related error message when trying to run the RoadPilot Mobile application. This is due to the application control policy set up by your company. This is not an issue related to the RoadPilotMobile application itself. To enable use of the RoadPilot mobile application, your company application control policy needs to be amended – and this will normally need to be done by your company IT department. Further instructions are available on the Blackberry website here. Please make sure you are also running the latest firmware version on your Blackberry phone.
Mobile - Using RoadPilot Mobile
How do I update the database?
The RoadPilot Mobile application, by default, is set to automatically download new database updates when you run the application. You can also perform this function manually by selecting the Download option in the menu. This will update the entire global database of cameras – not normally necessary unless you are about to drive abroad and wanted to save on roaming costs or you do not want regular automatic downloads to be performed. It is possible to check or change the download interval by following the steps: Settings - Download Interval
This allows you to set the interval for automatic updates of the database. These automatic updates will download cameras in your local area, to avoid unnecessary data usage. The default setting for download intervals is 15 minutes, with a minimum selectable time of 5 minutes and maximum of one day.
The shorter the interval (e.g. 5 minutes) the more up to date your database will be, however, the data usage will increase slightly.
To obtain optimal warning of live mobile sites we recommend selecting the most frequent interval database updates available.
Does it work in all countries?
RoadPilot’s database coverage is continually expanding please refer to Omni Database for latest information.
Is it legal (in all countries)?
RoadPilot Mobile uses GPS technology to alert motorists to speed camera sites and known accident blackspots, and so is fully legal across most of Europe. Devices that use laser- and radar-based systems are not legal in many European countries.
But isn’t it illegal to use a mobile phone whilst driving?
The operation of RoadPilot Mobile is automatic and, once opened, does not require any user interaction in order to receive alerts. In accordance with traffic laws in most European countries, users should always stop in a safe, legal manner before using their mobile phone.
How does the live element work?
When a live mobile camera site has being reported by several users within the RoadPilot community, a special alert will be given to all subsequent users approaching the site for a specified period. Users can always delete a camera that is gone or report one that has not been reported yet by other members of the community.
I cannot get a GPS signal in my car, what’s wrong?
This problem could be caused by a few factors. These include:
UV protection in windscreens (frequently referred to as athermic screens). Many cars now come with athermic windscreens as standard. Try looking for an area of the windscreen that does not have this coating.
Please ensure GPS has been enabled on your handset, you should find this option within the settings on your handset.
Some ‘slide’ models of mobile phone (e.g. Nokia N95) have the GPS receiver under the keyboard and as a consequence the GPS receiver will only work when the handset is fully extended. Please refer to the handset manufacturer’s instructions for further information.
Some Nokia phones have a built in GPS status app and this can be used to test that a GPS lock is obtainable. If you have Assisted GPS enabled it will ensure you get a lock as quickly as possible.
When I travel through a tunnel I have no GPS signal and there are cameras in the tunnel.
Don’t worry, we will have warned you of any cameras in the tunnel as you approach it.
I do not want to receive certain warnings of a camera type, can this be changed?
You can adjust the warning settings by following these steps:
Options – Settings – Warnings
Once in the Warnings settings there are a range of camera options - each of which can be enabled or disabled.
I am getting no audible warnings, what’s wrong?
Please check the volume settings on your handset. On some models of phones, there may be a dedicated volume button on the side or you may have to access the volume options entering into the settings of your phone. On others, the volume settings can only be changed while playing audio – otherwise it just controls the ring volume.
What do you mean by ’live‘ mobile camera site updates?
RoadPilot Mobile has the ability to provide users with real-time updates when a known mobile speed camera site is active (i.e. when a mobile speed camera van is present). To obtain optimal warning of live mobile sites we recommend selecting the most frequent database download interval available.
Does RoadPilot mobile interfere with the normal operation of a mobile phone?
RoadPilot mobile has been designed to run effectively in tandem with normal phone operations. For example, if a call is received whilst the RoadPilot Mobile application is running, the call will automatically override the application (assuming the handset is in a hands free kit or legal mode that an incoming call can be answered). Once the call is finished, the phone handset will automatically revert to safety camera alert mode. Please bear in mind that this may not be the case on all platforms eg iphone.
Mobile - General FAQs
How is RoadPilot Mobile different to any other device with a speed camera alert function (e.g. in-car sat nav)?
What differentiates RoadPilot Mobile from other (often free) mobile phone speed camera alert applications is that Mobile uses RoadPilot’s industry-leading database of camera sites. See Omni Database for further information.
What happens if I get caught speeding while using a RoadPilot device - will I be able to claim compensation?
No - RoadPilot devices are intended as positive driving aids to alert motorists to the presence of known accident blackspots and help them be more aware of their own speed in relation to local limits. They are not designed to condone, encourage or enable drivers to break speed limits.
What is so special about the RoadPilot database?
RoadPilot’s Omni database is widely regarded as the best in the industry, which is reflected in the fact that RoadPilot data is used by many blue-chip companies, including:
Tele Atlas, Nokia Corporation, The AA, Yell.com, Navman and TomTom
RoadPilot employs a team of dedicated full-time surveyors who physically visit each and every site in the database to ensure that all attributes - exact GPS location, direction and type of camera, local speed limit etc - are correct.